Thank you for shopping at Strawberry Hill Grand Delights! We are committed to providing you with a delightful shopping experience. Please take a moment to review our return policy, and feel free to contact our friendly customer service team if you have any questions.
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Food Products: We regret to inform you that we cannot accept returns on any food products. Due to safety and hygiene concerns, all sales of food items are final.
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Order Verification: Before placing your order, kindly take note of the total price in your cart. Once an order is placed, it cannot be modified or canceled.
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Lead Time: The current lead time for processing and shipping orders is up to 1 week. If you require your items sooner, please contact us for the exact lead time before placing your order.
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Free Extras for Transit Protection: As a courtesy, most orders come with free extras to safeguard against breakage during transit. In the rare event that your items arrive damaged, please contact us immediately upon receipt. We will either issue you a credit or ship out free replacements to ensure your satisfaction.
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Contacting Us: Our customer service team is here to assist you with any questions you may have before and after completing your purchase. You can submit your inquiries through our "Contact Us" page on the website or by emailing us directly at sales@strawberryhillcandy.com.
We appreciate your understanding of these conditions, and we look forward to serving you with quality products and exceptional customer service. Thank you for choosing Strawberry Hill Grand Delights!